Outlook 2019 will be Australia’s pre-eminent national tourism industry and policy conference. Since its inception in 2006, Outlook has developed into one of TTF’s most significant events for its members and the broader tourism industry.

The event will be held on Wednesday, 22 May 2019 and will feature Australian and international keynote speakers, expert panels and case studies.

The conference will bring together public and private sector experts from throughout Australia and across the globe and compromises a one-day conference concluding with the newly introduced closing canapes and cocktails providing an environment conductive to networking and an opportunity to discuss insights from the day’s program. It will provide unrivaled opportunities to engage and connect with industry leaders, to network and to generate new business opportunities.

In 2019, Outlook will feature the theme ‘Tourism Transformation: rethink, evolve, adapt ’ which will set the future of the industry. The program will offer a broader range of topics such as:

  • Solo travel: two’s a crowd – travel solo, travel your way
  • Airports as a destination: enhancing the visitor experience
  • Get lost: the rise of experience tourism
  • Tourism resilience: responding to a crisis

Offering more choice, TTF will continue with it’s revised format providing attendees with the opportunity to hear a broad spectrum of topics that will highlight key issues across the various industry sectors.

Due to its resounding success in 2018, following the conclusion of the official program, delegates will again be invited to attend the closing networking drinks, where they will have the opportunity to enjoy a beverage and canapés whilst discussing their thoughts and insights on the content throughout the day.

This is a conference not to be missed and don’t forget to stay up to date with all the latest news on Twitter and LinkedIn.



Sponsorship Opportunities

To contact us and request information about sponsorship opportunities for the 2019 event, please click here or contact Amanda Clark | Director, Marketing & Operations on Ph: 02 9240 2000.

We look forward to hearing from you.


Conference Open
Chairman’s Welcome
Opening Panel

Solo travel: two’s a crowd – travel solo, travel your way

The benefits of travelling where you want, how you want and even with who you want – what is the future for solo travel?

Keynote Address

Airports as destinations: enhancing the visitor experience
As travellers increasingly eat, shop and look for entertainment options on the way to and from their destinations, major airport hubs are tapping into this demand revolutionizing the way they provide the complete visitor experience.

Keynote Address

Can artificial intelligence improve the human tourism touch?
In an industry that relies so much on the value of service and the human touch, can AI actually improve our hospitality goals?

Panel Session

Get lost: the rise of the experience tourism
As our lives get busier and our time becomes more valuable, more and more travelers are spending their own time to get off the beaten track.

Morning Tea
Keynote Address

The Middle East: cradle of civilisations now the latest travel craze
Europe tick, South America tick – how the history, culture and flavours of the Middle East have made it the latest international travel hotspot.

Panel Session

East to West: indigenous tourism across global cultures
Across Africa, Asia and the Australian continent, through to North and South America, there is growing visitor interest in indigenous cultures.

Panel Session

Canada: so much more than mountains and maples
How Canada has successfully marketed itself as the go to international destination by building on its strengths but also thinking outside the square.

Keynote Address

Natural wonders: getting back to nature
In a world where most of us live in cities, how getting back to nature and seeing it in all its wonder and glory is a growing tourism market.

Panel Session

Tourism resilience: responding to a crisis

How the business of fun also has to prepare itself for when things go wrong.

Keynote Address

Grab – the new tourism super app

How the mayhem and madness of South-Ester Asian travel is being slowly tamed by technology.

Panel Sesson

Undercover tourism: turning history into high-end heritage tourism

Hear how with vision and creativity, old industrial spaces and assets, from pump houses to runnels can be successfully converted into cutting edge modern tourism venues.

Panel Session

Food tourism: the new frontier

As tourists are looking for that next experience, gastronomic experts are eager to share their cooking secrets by showcasing local food and wine. In this session you will discover some of the great culinary experiences in Australia.

*Program subject to change


Andrew McEvoy

Andrew McEvoy

Chairman | Tourism & Transport Forum
Margy Osmond

Margy Osmond

Chief Executive Officer | Tourism & Transport Forum
Gary Brown

Gary Brown

Managing Director | Delaware North Companies Australia and New Zealand
Chris Cocker

Chris Cocker

CEO | South Pacific Tourism Organisation
Leanne Coddington

Leanne Coddington

Chief Executive Officer | Tourism and Events Queensland
Jim Costello

Jim Costello

Project Manager | The Big Pineapple Renewal
David Hammon

David Hammon

CEO and Director | Hammons Holdings
Ryan Hanly

Ryan Hanly

CEO and Founder | Travello
Lisa Perkovic

Lisa Perkovic

Senior Manager Global Editor | Expedia Group
James Thornton

James Thornton

Chief Executive Officer | Intrepid Group

Speaker invitations have also been extended to the following:

Russell Alexander |General Manager | Hobbiton Movie Set Tours

David Barry | President | Pursuit Collection

Edmund Bartlett | Jamaican Tourism Minister | Global Centre for Tourism Resilience and Crisis Management

Maggie Beer AM | Co-Owner Director | Maggie Beer Products

Gary Brown | Managing Director | Delaware North – CONFIRMED

Chris Cocker | CEO | South Pacific Tourism Organisation – CONFIRMED

Leanne Coddington | CEO | Tourism and Events QLD – CONFIRMED

Jim Costello | Project Manager | Big Pineapple Renewal – CONFIRMED

Simon Currant AM | Managing Director | Pumphouse Point

David Hammon | CEO and Director | Hammons Holdings – CONFIRMED

Ryan Hanly | CEO and Founder | Travello – CONFIRMED

Shirley Hollingsworth | General Manager | Tjapukai

Jimmy Hurlston | CEO | Easey’s Group – CONFIRMED

Peh Ke-Wei | Vice President Passenger of Development | Changi Airport

Steve Sammut | President | Rocky Mountaineer

Anthony Tan | CEO and Co-Founder | Grab

Alla Wolf-Tasker | Lakehouse | Daylesford

Norbu Tenzing | Vice President | American Himalayan Foundation

James Thornton | Global Managing Director | Intrepid Travel – CONFIRMED

John Veitch | CEO | The Travel Corp – CONFIRMED


*Image provided by James Fisher/Tourism Australia Copyright