Elizabeth Mildwater

Elizabeth is the Deputy Secretary, Greater Sydney.

This division has the responsibility to integrate transport modes to deliver customer-centred services and infrastructure for the Sydney metropolitan area.

Prior to this role, Elizabeth held the position of Deputy Secretary of Customer Technology and Services and initially started in Transport for NSW (TfNSW) as the Deputy Secretary of People and Corporate Services.

Before joining TfNSW, Elizabeth was Director of Australian Programs for Save the Children Australia. There she led a diverse workforce of over 500 people across Australia.

She also spent five years at Transurban, as the Victorian Group General Manager with responsibility for the operations of CityLink in Melbourne.

Elizabeth has more than 25 years’ management experience across customer services, legal, company secretarial, compliance, risk, management, human resources and general operations.

She holds a degree in Law and Economics, a Masters of Contemporary Asian Analysis and has completed the Advanced Management Programme at Harvard Business School in the USA. She is also a member of the Australian Institute of Company Directors.

Elizabeth is passionate about harnessing employee engagement and new technologies to achieve new levels of customer service.